Good businesses shouldn't be invisible.
Impact Media Group builds the online side of local businesses — how customers find you, reach you, book you, and hear back from you. Websites, Google presence, reviews, and follow-up that stop jobs from slipping away.
Most local businesses lose customers they never knew they had.
- They can't find you — no website, or one that doesn't show up when people search.
- They can't judge you — six old reviews while a competitor shows ninety.
- They can't reach you — the call rings out on a job site and there's no follow-up.
- They can't book you — no way to request work without playing phone tag.
- They don't hear back — the lead goes cold while the week gets busy.
Find your biggest growth gap.
Not sure which of these is costing you? Answer a few quick questions and see where your business may be losing opportunities. Takes about a minute — you get an honest snapshot, not a sales pitch.
Four systems. One customer journey.
We don't sell you tools — we close the gaps where your business leaks customers. Everything below works together, and you only take on what fits.
Digital Foundation
Be found, and look as good online as your work is in person. A fast professional website and a Google presence that shows up when locals search.
- Custom website design & build
- Google Business Profile
- Local SEO
Lead & Customer Systems
Every lead gets a fast answer — even when you're on a job. Calls, texts, and booking requests get captured, answered, and followed up automatically.
- Lead capture & missed-call response
- Online booking
- CRM & organized follow-up
Reputation & Retention
Make it easy for happy customers to say so publicly. Reviews build the trust wall new customers check first — and past customers hear from you again.
- Review requests & responses
- Customer reactivation
- Ongoing communication
Automation & Content
Stay visible and responsive without touching a keyboard. The repetitive work — posting, reminders, responses — runs on schedule so you can do the actual job.
- SMS & email automation
- Content engine & social posting
- AI-readiness for the next wave of search
A straight line from first look to running system.
We look at your business
How customers find you today, what they see, and where opportunities slip away. A short, honest conversation — if we can't help, we'll say so.
We build what's missing
Website, Google presence, booking, follow-up — whatever your gaps actually are. You approve everything before it goes live.
We run it with you
Content, reviews, follow-up, and reporting — with straight answers about what's working. No jargon, no vanity numbers.
Why Impact Media Group
The same discipline the 82nd Airborne teaches runs every campaign we build — clear objectives, honest reporting, and accountability for every dollar.
Impact Media Group was founded by Oliverio Vasquez, a U.S. Army veteran and 82nd Airborne paratrooper, and built from scratch in Middle Georgia. We work with the businesses that keep towns like ours running — contractors, restaurants, hotels, and local services — and we never promise results we can't deliver. We'd rather tell you the truth and earn the work.
Tell us about your business.
We'll take an honest look and send a tailored proposal — usually within 24 hours. No pressure, no jargon, just a clear plan.